Terms Of Service
Thanks for using our products and services ("Services"). The Services are provided by SERPCheetah ApS (hereinafter referred to as SERPCheetah or “we, “us” ,“our”), located in Teglvænget 97, 7400 Herning, Denmark.
By using our Services you agree to these Terms and Conditions. Please read them carefully.
1. Using our Services
Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access.
Our Services display some content that does not belong to SERPCheetah. This content is the sole responsibility of the entity that makes it available.
2. Description of Service
SERPCheetah provides users with access to better search analytics including SERP data, rank tracking, clicks, impressions on keywords.
3. Your Registration Obligation
As a registered user of SERPCheetah, you represent that you are of legal age to form a binding contract. You also agree to:
(a) provide true, accurate, current and complete information about yourself as prompted by the service's registration form and
(b) maintain and promptly update the registration form to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or SERPCheetah has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, SERPCheetah has the right to suspend or terminate your account and refuse any and all current or future use of the service (or any portion thereof).
4. No Resale or Redistribution of Service
Except as expressly authorized by SERPCheetah, you agree not to reproduce, duplicate, copy, sell, trade, resell, modify, create derivative works, or exploit for any commercial purposes, any portion of the Service use of the Service, or access to the Service or computer code that powers the Service.
If you do not comply with this, or SERPCheetah has reasonable grounds to suspect that you do not comply with this, SERPCheetah has the right to suspend or terminate your subscription and refuse any and all current or future use of the service (or any portion thereof). In this case, you are not eligible for any refund.
By using SERPCheetah, you acknowledge that all data obtained through the service remains the intellectual property of SERPCheetah, and agree to attribute SERPCheetah in any publication or distribution of said data.
6. Account Access
You must provide your valid email address, and any other information requested in order to complete subscription process. You must provide a valid email address to become a Registrant. You are responsible for maintaining the security of your account and password. SERPCheetah cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
7. Unauthorized Uses
The code is SERPCheetah copyright. You shall not transmit any worms or viruses or any code of a destructive nature. You agree not to modify the Software in any manner or form, nor to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to the Service.
You agree not to access the Service by any means other than through the interface that is provided by SERPCheetah for use in accessing the Service. All attempts to access website, server or database of SERPCheetah by the means of any automatic tools or in any unnatural way is prohibited and may result in termination of client's access to Services. Application program interfaces (API) is the only allowed way to get data using automatic tools.
You may not attempt to bypass any functionality or access features on the website directly by using custom http (or other) calls, or attempt to manipulate the Service, or access it in a manner other than in a way in which a reasonable person would consider normal permitted use.
You should not attempt to take advantage of any feature that a reasonable person would consider an obvious omission or error on the website.
8. Blocking of IP Addresses
In order to protect the integrity of the Service, SERPCheetah reserves the right at any time in its sole discretion to block Registrants and Members from certain IP addresses from accessing the Website.
9. Registration and Subscription
You may become a Registrant of the Service at no cost. As a Registrant, you will have the ability to participate in some, but not all, of the features and services available within the Service.
In order to access additional features and services, you must become a subscriber to the service.
Depending on the subscription plan you select, you will be entitled to different limits.
By subscribing to any of our plans, you accept our pricing as well as the limits of the subscription. An auto-renewal of the Service is automatically activated upon purchase.
If the subscription is purchased through the company’s reseller, we may charge an extra administrative fee (20% of the price of the subscription) in case there are extra administrative operations needed, including but not limited to, filling in special forms or extensive e-mail communication with several employees.
10. Cancellation and Refund policy
You can cancel your subscription anytime in the Billing section of your Dashboard by cancelling the auto-renewal option. By cancelling the auto-renewal option, your subscription will remain active until the end of the current pre-paid period and then expires automatically.
If you do not wish to continue using the Service, please cancel the auto-renewal option at least 3 days before the end of the billing period so that the cancellation can be processed correctly.
SERPCheetah is not obligated to provide you a refund at any time. As per our 24 hours money back guarantee, you will be given the option to ask for a refund when cancelling the subscription. You have 24 hours after the transaction to request for a full refund.
The 24-hours refund eligibility does not apply to 2 consecutive subscriptions.
For annual subscriptions, we may provide a partial refund upon request, however, the amount would be based only on full months and calculated as if monthly plan was used. We do not provide partial refunds for monthly subscriptions.
We will not refund any subscription in order to purchase the same subscription plan with the discounted price.
The Bitcoin payments are non-refundable.
11. Cancellation of service
SERPCheetah reserves the right of unilateral service cancellation under the following circumstances:
Client breaks these Terms and Conditions;
Client diverges from the normal usage patterns established by SERPCheetah services;
Client attempts to inflict damages on the reputation or normal work of SERPCheetah.com;
As respond to requests for customer service;
SERPCheetah receives abuse request concerning user actions from law enforcement agencies.
Cancellation of service by client implies that all the responsibilities about data, received by SERPCheetah.com services, covered by these Terms and Conditions, are in effect.
12. Modifications to Service
We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether. You can stop using our Services at any time, although we'll be sorry to see you go. SERPCheetah may also stop providing Services to you, or add or create new limits to our Services at any time.
SERPCheetah’s users agree that SERPCheetah shall not be liable, to you or to any third party, for any modification, suspension or discontinuance of the service.
The Service may provide links to other sites or resources. Because SERPCheetah has no control over such sites or resources, users acknowledge and agree that SERPCheetah is not responsible for the availability of such external sites or resources, does not endorse said sites/resources, and is not responsible, nor liable for any content, advertising, or other materials on or available from such sites or resources. Users further acknowledge and agree that SERPCheetah shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or related in any way to use of or reliance on any such content, goods or services available on or through any such site or resource.
14. Liability for our Services
When permitted by law, SERPCheetah, will not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages.
To the extent permitted by law, the total liability of SERPCheetah, for any claim under these terms, including for any implied warranties, is limited to the amount you paid us to use the Services (or, if we choose, to supplying you the services again).
In all cases, SERPCheetah, will not be liable for any loss or damage that is reasonably foreseeable.
The services and information are provided on an "as is" and "as available" basis without any warranty.
15. Contacting SERPCheetah
SERPCheetah may be contacted by email at firstname.lastname@example.org
By contacting SERPCheetah, the client grants SERPCheetah a worldwide, non-exclusive perpetual right to any ideas, information, designs or other material contained in any communication, except when the client has obtained prior written agreement from SERPCheetah board.
The client agrees not to pass to SERPCheetah any commercially sensitive information and data about their own operations.
The client accepts that information sent to SERPCheetah will not under any circumstance be considered subject to any form of non-disclosure agreement, except when the client has obtained prior written consent from SERPCheetah board.
All parties take into consideration that email is not a secure, guaranteed medium of communication. Emails should only be regarded received by SERPCheetah if the client receives a manually created response.
With the exception of the above points, all discussions over email are deemed to be of informal nature, and should only be taken as binding when indicated as such by SERPCheetah board.
Any suggestions, mention or reference of any alteration to past, present or future contractual terms by SERPCheetah should be taken purely as speculative until such time that the client is in possession of written confirmation by SERPCheetah board.
19. About these Terms
We may modify these terms or any additional terms that apply to a Service, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We'll post notice of modifications to these terms on this page. Changes will not apply retroactively and will become effective no sooner than seven days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue use of Service.
These terms control the relationship between SERPCheetah and you. They do not create any third party beneficiary rights.
If you do not comply with these terms, and we don't take action right away, this doesn't mean that we are giving up any rights that we may have (such as taking action in future).
If any of these Terms and Conditions are rendered invalid or void, the other Terms and Conditions will remain in fact.
The section titles in the TOS are for convenience only and have no legal or contractual effect.